Database Outage

Incident Report for CompetitionSuite

Resolved

Everything appears to be working as expected now.
Posted Sep 16, 2023 - 11:38 EDT

Monitoring

All systems appear to be operational. I'll continue to monitor and ensure there are no other issues. Please email help@competitionsuite.com if you experience any issues.
Posted Sep 16, 2023 - 09:41 EDT

Update

I've been able to failover the database to a new system. Most systems are operational, but there are a few still not working. I'm working on getting those systems updated to the new system. Expect an update in less than 30 minutes.
Posted Sep 16, 2023 - 09:02 EDT

Update

An update from Microsoft stated that they have teams working on it. The network issue has affected more than just databases, so they have other teams assisting.
Posted Sep 16, 2023 - 07:59 EDT

Update

No update from Microsoft yet. Will post an update as soon as I get one.
Posted Sep 16, 2023 - 07:53 EDT

Identified

Microsoft has identified the problem and is in the process of fixing it. I'm expecting an update in the next 30 minutes.
Posted Sep 16, 2023 - 07:18 EDT

Update

We are continuing to investigate this issue.
Posted Sep 16, 2023 - 07:07 EDT

Investigating

We are currently investigating this issue.
Posted Sep 16, 2023 - 06:55 EDT
This incident affected: Website, Scoring, and Commentary.